Shipping Information

Shipping

Koala Fabrics aim to pack and send orders within 1-2 business days.

Parcels will be sent by Australia Post and a tracking number will be provided upon dispatch.

Domestic Delivery Times

Orders will be dispatched from South East Victoria.

Estimated delivery times for different states and territories can be found on the Australia Post website:

https://auspost.com.au/service-updates/domestic-delivery-times

Flat-Rate Delivery Cost

Australia: $12.20 for standard and $15.60 for express post

New Zealand: $24.00 for standard and $39.00 for express post

Pakenham: Free local delivery for 3810 addresses

Parcel Insurance

Australia Post provides free Standard Cover for orders valued up to $100, covering loss or damage during transit. For orders over $100, you can add Extra Cover at $2.50 per additional $100 of value.

Signature On Delivery

Australia Post will leave your parcel in a safe place if you’re not home. For added security, you can request Signature On Delivery for $2.95.

To add Extra Cover or Signature On Delivery to your order, Contact Us.

Australia Post Parcel Locker & Parcel Collect

Australia Post offers a free service for online shoppers, providing a secure and convenient solution for those worried about missed deliveries or unattended parcels.

Learn more: Australia Post Collection Points